FAQ

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Our Community
What are The Abigail's office hours?

Monday-Friday 9am-4pm Saturday & Sunday closed

Does The Abigail offer parking?

The Abigail does not offer on-site parking but alternative parking options exist in the neighborhood. Call the leasing office for details!

What is The Abigail's pet policy?

We love pets! The Abigail welcomes up to two pets per apartment. Weight and breed restrictions apply. Please inquire with the office regarding pet fees.

Your Apartment
What unit types are available at The Abigail?

The Abigail offers studio, 2- and 3-bedroom warehouse loft-style apartments near CCAD and Columbus State. All floorplans have large windows, exposed ceilings, concrete floors in the living areas and carpeted bedrooms, and large bathrooms. Experience everything that downtown Columbus has to offer from your Abigail apartment near CCAD, Columbus State, Franklin University and Capital University.

Are appliances included in each unit?

Our downtown Columbus apartments feature modern black on black appliances including an electric oven and range, microwave, refrigerator and dish washer. Each unit also includes a washer and dryer.

How do I submit a maintenance request?

Residents can submit a maintenance request on the website, by calling the office at 614.284.7491, or visiting the office in person. For after hours emergency maintenance, please call 614.722.7378.

What if I lose my keys?

If you lose your keys or are locked out of your unit during business hours, please stop by the leasing office for assistance. For lock-outs after business hours please call the leasing office and follow the prompts on our answering service for emergency maintenance. There is a $75 lock-out fee after hours.

Leasing & Rent
How do I start the leasing process and reserve my space at The Abigail?

Apply online anytime at www.TheAbigail.com, or stop into our leasing office to sign a lease. We offer great urban apartments near CCAD and Columbus State!

When is my rent due?

Rent is due on the 1st of every month, and is considered late on the 4th day of the month. Rent received on or after the 4th day of the month will incur a $50 late fee plus $10 each day thereafter.

How and where can I pay my rent?

The Abigail accepts credit cards, ACH checks, and money orders, but no cash. We offer multiple methods of rent payment including online via the website resident portal, in person or by mail. You can pay rent in person during office hours, or after hours via the on-site secure drop box. If paying by mail, please send to: 369 East Gay Street, Columbus, OH 43215

What is included with rent?

Free wi-fi and trash removal is included with your rent at The Abigail!

If I pay a security deposit, when will it be returned to me?

Security deposits are processed within the guidelines of state law promptly following the move out of your unit. Your unit will be inspected to ensure that it is left in the same condition that it was received with the exception of normal wear and tear. Any outstanding charges on your account upon move out will be credited with your security deposit, and the remainder will be sent to the forwarding address provided to us.

Can my security deposit be used for the last month's rent?

Security deposits are processed within the guidelines of state law promptly following the move out of your unit. Your unit will be inspected to ensure that it is left in the same condition that it was received with the exception of normal wear and tear. Any outstanding charges on your account upon move out will be credited with your security deposit, and the remainder will be sent to the forwarding address provided to us.

Contact Us
Whether you’re a student or recent grad looking for a great apartment near CCAD or Columbus State, we’d love to meet you. Contact us here, or swing by for a tour.
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The Abigail - Columbus OHThanks for contacting The Abigail! We will respond to your email within 24-48 hours.
The Abigail
369 E. Gay Street
Columbus, OH 43215


phone 614.284.7491


hours Mon-Fri 9am to 4pm

The Abigail
The Abigail

NOW LEASING!

Now Leasing for 2018/2019!
Stop in to take a tour today!

CALL 614.284.7491 OR
LEASE NOW!

STUDIO, 2 & 3 BEDROOM APARTMENTS | THE ABIGAIL COLUMBUS, OH